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Internet Policy


Information on this Health and Human Services Commission website has been formatted to accommodate screen readers used by persons who are blind or visually impaired wherever possible.  Our standards need to be in compliance with section 508 federal accessibility guidelines. Some information on this site may be in the form of Adobe Acrobat PDF documents.  Refer to Adobe's website for information regarding tools to allow access to PDF files for the visually impaired.

If you use assistive technology and the format of any material on this website interfere with your ability to access the information, please use the following points of contact for assistance. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information.

Voice (512) 424-6500
TDD (512) 424-6597
Fax (512) 424-6587

Additional Accessibility Resources


The Texas Health and Human Services Commission (HHSC) provides information via this website as a public service. This site contains links to other sites.

All of the information provided is believed to be accurate and reliable; however, HHSC assumes no responsibility for any errors appearing in rules or otherwise. Further, HHSC assumes no responsibility for the use of the information provided.

Unless otherwise noted on an individual document, file home page, HHSC grants permission to copy and distribute files, documents and information for non-commercial use, provided that the information is copied and distributed without alteration.

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HHSC encourages organizations that link to this Internet site to comply with the provisions of the State Web Site Link and Privacy Policy, especially regarding protection of the privacy rights of individuals, and to make reasonable efforts to provide accessible sites.

What Site Owners May Not Do in Linking to State Agency Websites
Site owners may not

  • Capture state agency pages within the site owner's frames.
  • Present state agency website content as that of the site owner.
  • Otherwise misrepresent the content of the state agency pages.
  • Misinform users about the origin or ownership of the content of the state agency website.

Any link to a state agency site should be a full forward link that passes the client browser to the state agency site unencumbered. The BACK button should return the visitor to the site owner's site if the visitor wishes to back out.

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For site security purposes and to ensure that the site remains available to all users, HHSC uses software to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes. Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Texas Penal Code Chapters 33 (Computer Crimes) or 33A (Telecommunications Crimes).

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Privacy Statement

As a public service, HHSC allows website users to electronically submit to the Commission certain forms and materials that may contain personal information. With a few exceptions, Texas privacy laws and the Public Information Act entitle persons who submit personal information to ask HHSC about the information collected on such forms, to receive and review their personal information, and to request that HHSC correct any inaccuracies in the personal information. HHSC's procedures for requesting corrections are in Title 1 of the Texas Administrative Code, sections 351.17 through 351.23.

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